Cookie Policy

Effective date: June 5, 2026 GAIA Clinic sh.p.k. is a company incorporated under Albanian law that provides dental services. Through the website This Cookie Policy explains how GAIA Clinic sh.p.k. ("the Company", "we") uses cookies and similar technologies on the website It describes what cookies are, what types are used, their purposes, and how users can manage their preferences. The use of cookies and similar technologies is in accordance with Law No. 124/2024 "On the Protection of Personal Data" and applicable legislation.

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help ensure the site functions properly, improve the user experience, and collect information about how users interact with content.

Cookies are classified according to their duration:

• Session cookies — automatically deleted when the browser is closed;
• Persistent cookies — remain on your device for a defined period or until manually deleted.

Based on their function they are divided into:

• Strictly necessary cookies — essential for the technical functioning of the site;
• Functional cookies — allow the site to remember user preferences;
• Analytical cookies — collect aggregate data on site usage to improve its performance;
• Marketing cookies — used to deliver personalized content or communications, where applicable.

2. How we use cookies

The website www.gaiaclinic.al uses cookies and similar technologies to:

• Ensure the technical functioning and administration of the site;
• Strengthen security and prevent unauthorized use;
• Analyze site traffic and usage (e.g., number of visitors, pages viewed, time spent);
• Improve user experience and site functionality;
• Manage communication tools and integrated services;
• Provide personalized content or communications, where applicable.

Some cookies are installed directly by GAIA Clinic sh.pk (first-party cookies); others may be installed by third parties through services integrated into the site, such as analysis tools, marketing platforms, and social networks.

The site also uses a consent management mechanism presented to users in the form of a cookie banner upon their first visit. Through this mechanism, users can accept, reject, or customize the use of cookies by category.

The mechanism ensures that non-strictly necessary cookies are not installed on the user's device without their prior explicit consent, in accordance with applicable legislation.

Types of cookies used

TypologyPurposeStrictly necessaryEssential for the functioning of the site; they cannot be disabled. They manage basic functions such as navigation, access to protected areas, and managing cookie preferences.FunctionalThey allow the site to remember user preferences and offer improved and more personalized features.AnalyticsThey collect information on how users interact with the site (pages visited, time spent, navigation paths) in order to improve its performance and experience.Marketing and trackingThey may be used to track user activity and deliver personalized content, including advertising, where applicable.Third partiesSome cookies may be installed by third-party service providers integrated into the site (e.g., analytics tools, marketing platforms, social media). These third parties may process data according to their own privacy policies.

4. Cookie management

Users can manage their preferences in several ways:

Via the banner and preferences panel: Upon their first visit, users are presented with a cookie banner that allows them to accept, reject, or customize the use of cookies by category. Preferences can be changed at any time by accessing the cookie preferences panel.

Through your browser settings: Most browsers allow you to control cookies through your settings. You can block or delete existing cookies and configure how they are stored on your device.

Disabling certain cookies, especially strictly necessary ones, may impact the functionality and performance of the site.

For detailed instructions on how to manage or delete cookies, users can visit the official support pages of their browser: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge.

5. Cookie Consent

The use of cookies and similar technologies that are not strictly necessary is based on the user's prior consent, pursuant to Law No. 124/2024 "On the Protection of Personal Data."

Upon their first visit, users can:

• Accept all cookies;
• Refuse non-essential cookies;
• Customize preferences by cookie category.

Cookies that are not strictly necessary (functional, analytical, or marketing) are not installed without the user's explicit consent.

Users have the right to withdraw their consent at any time, without affecting the lawfulness of the processing carried out before the withdrawal. This withdrawal can be done via the cookie preferences panel or through your browser settings.

Refusing or withdrawing consent for certain categories of cookies may impact the functionality and user experience of the site.

For further information on the processing of personal data, please consult the Privacy Policy .

6. Changes to this policy

This Cookie Policy may be updated periodically to reflect changes in the use of cookies, site functionality, or applicable law. In the event of substantial changes, users will be notified via the site or the consent management mechanism.

The date of the last update is always indicated at the top of this Policy.

7. Contacts

For any questions about our cookie policy, please contact us at:

Email: info@gaiaclinic.al

Phone: +355697077577